Terms & Conditions
Hours of business
Telephone enquiries: Monday - Thursday 10am - 4pm, Friday 10am - 12:30pm
Email: Monday - Thursday 9:30am- 4:30pm, Friday 9:30am - 12pm
Once payment has been received we have a next day delivery service, expect for Thursdays, which is sent out on Mondays, this is to avoid parcels being held over the weekend.
All pictures on our web site are of the equipment that we have for sale
Upon receipt of delivery, contents must be checked for any damaged caused in transit, and MUST be reported to the delivery driver and then to ourselves within 24hrs.
Trade Descriptions Act
Every care is taken to ensure that all descriptions are correct
All the pictures on our web site are of the equipment that we have for sale.
All items that have factory fitted leads, probes; mains leads, etc are sold with these intact.
Upon receipt of delivery, contents must be checked for any damaged caused in transit, and MUST be reported to the delivery driver, and then to ourselves within 24 hours.
Large items are dispatched by Parcelforce on overnight / next day delivery service, small items are sent by Royal Mail Recorded delivery, unless very urgent, then we send by Special before 1Pm Next day delivery, at extra cost, all packaging and handling charges are included in cost of carriage, if you purchase multiple items there is only ONE packaging / handling charge (Max weight per parcel: 30Kg).
Customers can arrange their own shipping at their cost but there will be a handling charge of £10.00.
By prior arrangement, Equipment purchased may be picked up in person.
Scotland, Isle of Man, Isle of Wight, Northern Ireland, depending on your post code, this affects the postage that you will have to pay.
Customs Clearance to;
Europe, USA, Canada, Australia, New Zealand, please email for the cost of shipping to your destinations
We are not responsible for Custom Charges or Custom Clearance in the buyers country of residence. Custom Charges are not included in our invoices/quotes.
Manuals are available at extra cost, as with all second hand items some manuals are not available, please enquire when ordering.
All Test Equipment sold with a 90 day warranty. Except the Spares/Repairs section as these items are sold strictly as-is, all the units are complete, they are not missing tubes, knobs etc (unless stated).
Calibration can be supplied some for some items; either In-House or by an external Independent Calibration House (at cost) we also run a full time repair electronic workshop, with a fully qualified engineer.
VAT @ 20% must be added to all orders from within the UK, all orders outside the UK where this is applicable.
7 days right of return.
All returns must be accompanied by the original invoice number and brief explanation of the reason for return. No refund of original postage handling costs
Returns at the cost of sender.
Goods returned due to customer error may be subject to a restocking charge
www.surplus-electronics.co.uk (the Site)
Neither the Company, nor its employees or agents shall be liable for any suits, claims, judgments, awards, expenses, costs (including legal costs), damages, proceedings or losses (including, without limitation, any special, incidental, indirect, punitive or consequential loss or damages, loss of business, revenue or profits, loss of use or data, loss of savings or anticipated savings, loss of investments or loss of reputation or goodwill) of whatsoever arising or resulting from the use of or inability to use the Site, interruptions or errors in the maintenance of the Site or any of the information contained thereon
The Company reserves the right to make changes to the Site and these disclaimers, terms and conditions at any time.
All the content on this site, including domain names, text, graphics, logos, icons, designs and trademarks are the intellectual property of the Company, unless otherwise stated.
Use of the Site will be subject to all the terms and conditions set out above. The information on any of the pages publicly accessible by this website may be reproduced in forms such as printing, downloading, saving, so long as it is left in its original, un-modified form. This includes having the Copyright information at the footer of each page being in tact. Permission may be given to re-transmit this information upon receipt of a written request
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